Terms of Service

1. Acceptance of Terms

You accept these Terms and our Privacy Policy by doing any of the following:

• Accessing the website
• Submitting a form
• Sending a WhatsApp message
• Booking a consultation
• Using AI-assisted consultation
• Requesting marketing services
• Requesting property information
• Communicating with the platform

2. Legal Owner and Platform Status

All contractual relationships relating to the platform are with RIMAL TECH - FZCO unless a separate agreement expressly identifies another authorised party.

3. Nature of Services

Services may include:

• AI-assisted property information
• Property research
• Property consultation support
• Project comparison
• Developer comparison
• Payment-plan comparison
• Lead qualification
• Appointment scheduling
• Marketing consultation
• Digital marketing support
• Lead-generation support
• Campaign analysis
• Customer-engagement tools
• Technology-assisted consultation
• General UAE property-market information

Unless expressly stated in a separate written agreement, RIMAL TECH - FZCO and UAES Investments do not provide:

• Regulated financial advice
• Investment-management services
• Wealth-management services
• Fund-management services
• Legal advice
• Tax advice
• Property valuation
• Mortgage advice
• Banking services
• Guaranteed investment returns
• Client-money management

Where licensed real-estate brokerage, mortgage, banking, legal, valuation, conveyancing, or other regulated services are required, the client may need to deal directly with a properly authorised third-party provider. We may connect or refer the client to an appropriately authorised provider where relevant.

4. Marketing and Consultation Services

Marketing and consultation services may include:

• Marketing strategy consultation
• Digital campaign support
• Lead-generation support
• CRM consultation
• Lead qualification
• Customer communication workflows
• Content strategy
• AI-assisted campaign analysis
• Property marketing support
• Consultation scheduling
• General business consultation connected to the platform

The exact deliverables, fees, timeframes, and responsibilities for paid marketing or consultation work must be confirmed in a separate proposal, quotation, order, or written agreement.

5. No Guarantee of Property or Marketing Performance

In particular:

• Property estimates are informational
• Marketing forecasts are estimates
• Lead-generation volume is not guaranteed
• Conversion results depend on multiple external factors
• Users must carry out independent due diligence

6. AI-Generated Information

AI-generated results may contain:

• Errors
• Omissions
• Assumptions
• Incomplete data
• Outdated information

You must verify material information with relevant parties, which may include:

• Developer
• Seller
• Licensed broker
• Government authority
• Bank
• Mortgage provider
• Legal adviser
• Marketing platform
• Qualified professional

7. Property and Third-Party Information

Property data may come from:

• Developers
• Brokers
• Listing portals
• Public sources
• Government sources
• Data providers
• Market research
• Other third parties

All material property information must be reconfirmed before reservation, payment, or purchase.

8. User Responsibilities

Users must:

• Provide accurate information
• Use the platform lawfully
• Avoid false or misleading submissions
• Avoid unauthorised access
• Avoid scraping
• Avoid attacks or interference
• Avoid misuse of AI tools
• Avoid submitting unnecessary sensitive information
• Independently verify important decisions
• Comply with applicable laws

9. Communications

By submitting contact details, you request communication through channels that may include:

• Phone
• Email
• WhatsApp
• SMS where permitted
• Video meeting
• Similar channels

You may stop marketing communications by unsubscribing where available or by contacting info@uaes.investments.

10. Fees and Payments

Depending on the requested service, fees may include:

• Consultation fees
• Marketing-service fees
• Advertising budgets
• Campaign-management fees
• Brokerage fees charged by third parties
• Reservation fees
• Developer fees
• Mortgage fees
• Government charges
• Registration costs
• Service charges

All fees must be confirmed through relevant written documentation. Pay only verified and authorised recipients.

11. Third-Party Providers

Third-party providers may include:

• Developers
• Licensed brokers
• Banks
• Mortgage providers
• Marketing platforms
• Social-media platforms
• Hosting providers
• AI providers
• CRM providers
• Communication providers

RIMAL TECH - FZCO is not responsible for the independent acts, omissions, policies, pricing, availability, or performance of third parties.

12. Intellectual Property

All rights in the following remain with RIMAL TECH - FZCO or its licensors, as applicable:

• UAES Investments brand
• RIMAL TECH - FZCO materials
• Website design
• Logos
• Software
• AI workflows
• Databases
• Property-comparison tools
• Marketing materials
• Reports
• Text
• Images
• Original content
• Consultation methods

13. Limitation of Liability

To the maximum extent permitted by law, RIMAL TECH - FZCO is not liable for indirect or consequential losses arising from:

• Reliance on estimates
• AI output
• Third-party information
• Property unavailability
• Price changes
• Market movements
• Campaign underperformance
• Platform outages
• Developer delays
• External service failures
• Decisions made without independent verification

14. Indemnity

You are responsible for losses arising from your unlawful use of the platform, fraud, violations of these Terms, intellectual-property infringement, website interference, or other misuse of the services, to the extent permitted by applicable law.

15. Suspension and Termination

We may restrict or terminate access where reasonably necessary to protect security, users, business operations, legal rights, or platform integrity.

16. Governing Law

These Terms are governed by the applicable laws of the United Arab Emirates. Courts with competent jurisdiction in the United Arab Emirates will have jurisdiction, subject to applicable mandatory law.

17. Changes

We may update these Terms from time to time. Updated Terms may be published on the website. The effective date shown on this page identifies the current version.

18. Contact

UAES Investments

A product and service platform owned and operated by:

RIMAL TECH - FZCO

Dubai, United Arab Emirates

Email: info@uaes.investments

Website: https://www.uaes.investments/

Email info@uaes.investments